Scheduling Policy
This Policy allows us to serve the needs of our clients more efficiently, and we thank you in advance for your understanding and cooperation. You agree to the following stipulations when you schedule an appointment with Master Jesse/Apex Energy Masters (please see separate policies for Distance Healing Appointments and In-Person Healing Appointments below):
Distance Appointments:
✔ I understand if I am late for my appointment that this time will be considered as part of my session, and my session will not extend beyond the scheduled block of time for my appointment.
✔ I understand if I do not answer my phone at the scheduled time of my appointment, I will receive another call from Apex Energy Masters 5 minutes later. If I still do not answer at that time, my appointment will be considered a "No Show", and no refund will be given.
✔ If I need to reschedule my appointment, I agree to do so with a minimum of 24-hour notice via electronic scheduling on the Apex Energy Masters website (keep your Appointment Confirmation e-mail, as there will be links on there for Cancelling and Rescheduling). If I do not provide a minimum 24-hour notice to Reschedule an appointment, I will be charged an additional $25 service charge.
✔ If I need to cancel my appointment, I agree to do so with a minimum of 24-hour notice via electronic scheduling on the Apex Energy Masters website (keep your Appointment Confirmation e-mail, as there will be links on there for Cancelling and Rescheduling). If I cancel with a minimum of 24-hour notice, I will be refunded $78.91 ($85 minus 7% credit card processing fees for original payment & cancellation) via form of original payment.
✔ If I miss my appointment (No-Show) or do not provide a minimum 24-hour notice to Cancel my scheduled appointment, the full payment of $85.00 for that appointment will NOT be refunded. Emergencies will be taken into account.
✔ I understand that after 2 missed, cancelled or rescheduled appointments WITHOUT the appropriate 24-hour notice, I may not be allowed to schedule appointments.
In-Person Appointments:
✔ I understand if I am late for my appointment that this time will be considered as part of my session, and my session will not extend beyond the scheduled block of time for my appointment.
✔ I understand if I need to cancel/reschedule a session, I will contact Apex Energy Masters at phone# 920-993-1122 a minimum of 24-business hours before my scheduled appointment time. (For example, if your appointment is at 2:00 pm on Monday, you would need to call us before 2:00 pm Friday in order to not be charged for your session; if appointment is 2:00pm Tuesday appointment, you would need to call us before 2:00pm on Monday.
✔ I understand if I miss my appointment at the scheduled time (No-Show) or I do not give a minimum of 24-business hour notice for rescheduling/cancellation: For Initial (First) Appointments = My Prepaid charge of $85 will not be refunded. For All Subsequent Appointments = I will be required to pay the appointment in full before any other appointments will be scheduled. Emergencies will be taken into account.
✔ I understand that after 2 missed, cancelled or rescheduled appointments WITHOUT the appropriate 24-business hour notice, I may not be allowed to schedule appointments.